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NEED TO RETURN
SOMETHING?

IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE MAKE SURE TO:

In general:
  • return your item in the original packaging
  • submit your return within 30 days after receiving your package
  • only return the wrong/faulty item, if our customer care team asks you to
  • treat the activewear with care when trying it on
  • wear underwear when trying them on
  • not remove any labels or tags

DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED!

HOW DO I RETURN AN ITEM?

Having to return something can be annoying – we know. We have therefore tried to make this process as easy as possible for you.
Simply go to oneractive.com/Returns and get your prepaid shipping label.

Refund:

Once your return is delivered to our warehouse, please allow 5-7 business days for it to be processed and a further 10-14 business days for your refund to show on your bank account.
For more info, read our returns policy.

Return fees:

The return fees are being deducted from your refund.

The return fee for is .
Show all rates
Location Service Cost
Belgium Standard €4.99
Bosnia Express €14.99
Bulgaria Express €9.99
Croatia Express €9.99
Cyprus Standard €7.99
Czech Republic Standard €4.99
Denmark Standard €4.99
Estonia Express €9.99
Finland Standard €7.99
France Standard €5.99
Gibraltar Express €12.99
Greece Express €9.90
Hungary Standard €5.99
Iceland Express €9.99
Ireland Standard € 4.99
Italy Express €9.99
Latvia Standard €8.99
Lithuania Standard €8.99
Luxembourg Standard €4.99
Malta Express €9.99
Monaco Express €9.99
Netherlands Standard €4.99
Norway Express €9.99
Poland Standard €4.99
Portugal Express €9.99
Romania Express €9.99
Serbia Express €14.99
Slovakia Standard €5.99
Slovenia Standard €5.99
Spain Standard €4.99
Sweden Standard €4.99
Turkey Express €19.99
Ukraine Express €19.99