NEED TO RETURN
SOMETHING?
It's super easy!
IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE MAKE SURE TO:
In general:
- return your item in the original packaging
- submit your return within 60 days after receiving your package
- only return the wrong/faulty item, if our customer care team asks you to
- treat the activewear with care when trying it on
- wear underwear when trying them on
- not remove any labels or tags
DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED!
HOW DO I RETURN AN ITEM?
Having to return something can be annoying – we know. We have therefore tried to make this process as easy as possible for you.
Simply go to oneractive.com/Returns and get your prepaid shipping label.
Refund:
Once your return is delivered to our warehouse, please allow 5-7 business days for it to be processed and a further 4-6 business days for your refund to show on your bank account.
For more info, read our returns policy.
Return fees:
The return fees are being deducted from your refund.
The return fee for is .
Show all rates
Location | Service | Cost |
---|---|---|
Belgium | Standard | €4.99 |
Bosnia | Express | €14.99 |
Bulgaria | Express | €9.99 |
Croatia | Express | €9.99 |
Cyprus | Standard | €7.99 |
Czech Republic | Standard | €4.99 |
Denmark | Standard | €4.99 |
Estonia | Express | €9.99 |
Finland | Standard | €7.99 |
France | Standard | €5.99 |
Gibraltar | Express | €12.99 |
Greece | Express | €9.90 |
Hungary | Standard | €5.99 |
Iceland | Express | €9.99 |
Ireland | Standard | € 4.99 |
Italy | Express | €9.99 |
Latvia | Standard | €8.99 |
Lithuania | Standard | €8.99 |
Luxembourg | Standard | €4.99 |
Malta | Express | €9.99 |
Monaco | Express | €9.99 |
Netherlands | Standard | €4.99 |
Norway | Express | €9.99 |
Poland | Standard | €4.99 |
Portugal | Express | €9.99 |
Romania | Express | €9.99 |
Serbia | Express | €14.99 |
Slovakia | Standard | €5.99 |
Slovenia | Standard | €5.99 |
Spain | Standard | €4.99 |
Sweden | Standard | €4.99 |
Turkey | Express | €19.99 |
Ukraine | Express | €19.99 |